Hotel Fenix | Hotel in Cúcuta, Colombia

| 8.3 (1181 Reviews) |   Pet Friendly  4 Bathrooms  6 Guests
San Jose de Cucuta Hotel | Hotel Fenix

Hotel with Restaurant, Bar and Hot Tub

Located in Cúcuta, 4.4 miles from Biblioteca Pública Julio Pérez Ferrero, Hotel Fenix provides accommodations with an outdoor swimming pool, free private parking, a garden and a shared lounge. With a terrace, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The property has room service, a 24-hour front desk and currency exchange for guests. All rooms come with a flat-screen TV, and some units at the hotel have a city view. Hotel Fenix offers a continental or American breakfast. At the accommodation guests are welcome to use a hot tub. Comfanorte Ecoparque is 6.6 miles from Hotel Fenix. Camilo Daza International Airport is 0.6 miles away.

Hotel Fenix is located in Cúcuta.

This 15 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pool, and several others. This is a 4 star rated property and has over 1181 reviews with the average score of 8.3 . Coming to Cúcuta and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 15 Bedrooms Hotel if you want to learn more about this Casai place in Cúcuta. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Fenix in Cúcuta is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Fenix”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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12114 Avenida 7 Barrio el Salado, Cúcuta, 540006, Colombia

Amenities

Air Conditioner
Parking
Pet Friendly
Pool
Designated Smoking Area
TV
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Wellness Facilities
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Hot Tub
Internet
Laundry

Facility Overview

Breakfast
  • Coffee house on site
  • Kids' meals
  • Fruit
  • Wine/Champagne
  • Bar
  • Special diet meals (on request)
  • Restaurant
  • Breakfast in the room
Parking
  • Free parking
  • Parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Public Bath
  • Hot tub/Jacuzzi
  • Themed dinners
General
  • Safe
  • Elevator
  • Designated smoking area
  • Convenience store on site
  • Facilities for disabled guests
  • Air conditioning
  • Pet friendly
  • Soundproof rooms
  • Family rooms
  • Non-smoking rooms
  • Wifi in all areas
Guest Services
  • Grocery deliveries
  • Laundry
  • Currency exchange
  • Vending machine (drinks)
  • Fax/Photocopying
  • Vending machine (snacks)
  • Ironing service
  • Private check-in/out
  • Suit press
  • 24-hour front desk
  • Packed lunches
  • Business center
  • Daily housekeeping
  • Concierge
  • Tour desk
  • Meeting/Banquet facilities
  • Dry cleaning
  • Baggage storage
  • Room service
  • Shared lounge/TV area
  • Pet basket
  • Invoice provided
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Sun deck
  • Outdoor pool (year-round)
  • Terrace
  • BBQ facilities
  • Garden
  • Outdoor pool
Security/Safety
  • 24-hour security
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Fire extinguishers
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • All plates, cutlery, glasses, and other tableware sanitized
  • Delivered food covered securely
  • Breakfast to-go containers
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • First aid kits available
  • Access to healthcare professionals
  • Process in place to check health of guests
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Cashless payment available
  • Physical distancing rules followed
  • Contactless check-in/out
Spa
  • Swimming pool
  • Beach chairs/Loungers
  • Kids' pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are allowed upon request and charges may apply.
License number: 83435

Reviews

Value for money:
8.67
Location:
8.08
Staff:
8.84
Facilities:
8.59
Comfort:
8.64
Cleanliness:
8.81
Yuri
Sep 6, 2025 07:00:00 AM
Review Score:   9
USA
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Standard Double Room
Room Type: Double
Room Size: 15 m2
1 Queen bed(s) Bed
Standard Double Room

Bathroom

Guest bathroom, Towels/Sheets (extra fee), Towels, Private bathroom, Toilet, Toilet paper, Shower

Media & Technology

Telephone, Flat-screen TV, TV

General

Soundproof, Trash cans, Air conditioning, Key access, Fire extinguisher

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

View

Garden view, Mountain view

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Twin Room
Room Type: Twin
Room Size: 15 m2
2 Twin bed(s) Bed
Twin Room

Bathroom

Guest bathroom, Towels/Sheets (extra fee), Towels, Private bathroom, Toilet, Toilet paper, Shower

Media & Technology

Telephone, Flat-screen TV, TV

General

Soundproof, Trash cans, Air conditioning, Key access, Fire extinguisher

Outdoors

Balcony

Living Area

Desk

Services

Wake-up service

View

Quiet street view, Garden view, City view, Mountain view

Bedroom

Linens

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Entire unit located on ground floor, Accessible by elevator

Room Amenities

Socket near the bed, Clothes rack, Non-feather pillow

Pool and Spa

Pool towels

Physical distancing

Single-room AC for guest accommodation
Superior King Suite
Room Type: Suite
Room Size: 32 m2
1 Sofa bed Bed
1 King bed(s) Bed

Bathroom

Guest bathroom, Bathtub or shower, Towels/Sheets (extra fee), Bathtub, Towels, Private bathroom, Toilet, Toilet paper, Shower

General

Soundproof, Trash cans, Air conditioning, Key access, Safe, Fire extinguisher

Media & Technology

Telephone, Flat-screen TV, TV

Living Area

Sofa, Sitting area

View

View

Services

Wake-up service

Accessibility

Upper floors accessible by elevator, Entire unit wheelchair accessible, Accessible by elevator

Pool and Spa

Pool towels

Kitchen

Wine glasses

Room Amenities

Socket near the bed

Physical distancing

Single-room AC for guest accommodation

FAQ's

Is this Hotel Fenix pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel Fenix?

Check-in time for Hotel Fenix starts counting from 3:00 PM and check-out is until 1:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel Fenix have a swimming pool?

Yes, this Hotel Fenix has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel Fenix?

Best-rates for the Hotel Fenix starts from $28 per night with includes Ocean View, Business Services, Breakfast, TV, Accessibility, Security/Safety, Restaurant, Bar, Child Friendly, Hot Tub, Internet, Pet Friendly, View, Balcony/Terrace, Oceanfront, Guest Services, Barbecue/Outdoor Cooking, Laundry, Air Conditioner, Parking, Pool, Designated Smoking Area, Wheelchair Accessible, Wellness Facilities, Entertainment with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Hotel Fenix a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel Fenix wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Fenix is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel Fenix?

Based on the information reported by the owner or manager, the Hotel Fenix indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel Fenix?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel Fenix are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:
US $28
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